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Social Services

Polk HealthCare Plan

The Polk County HealthCare Plan pays for health care services for Polk’s low and limited income residents who do not have insurance or who have inadequate insurance coverage. For more information on the program and eligibility requirements, call (863) 533-1111, or email

Medical services provided by the Polk HealthCare Plan are coordinated through a participating primary care doctor and may include:

  • Doctor visits and checkups
  • Specialty care
  • In-patient services
  • Urgent care
  • Emergency room care
  • Prescription medications
  • Medical tests

United Way of Central Florida

Polk County Health and Human Services and Indigent Health Care want to help you connect with the services you may need both during and after the COVID-19 event. Calling 2-1-1 will connect you with services available from county and city governments as well as local nonprofit organizations.

Dial 2-1-1 for FREE community resource information and referrals for:

  • State and federal assistance
  • Mental health counseling
  • Substance abuse counseling
  • Senior services
  • Temporary shelter
  • Food
  • Clothing
  • Emergency financial assistance

Dial: 2-1-1 or (888) 370-7188
Text: Your zip code to 898-211
Chat: and click the link for online chat

This FREE service is provided by the United Way of Central Florida. Contacting 2-1-1 is confidential and available 24 hours a day, seven days a week.

Food Pantries in Polk

  • United Way of Central Florida George W. Jenkins End Hunger Initiative and United Community Relief Fund Project

  • Fort Meade
    HELP of Fort Meade
    Location TBD
    Every Second and Fourth Thursday at 11 a.m.

  • Frostproof
    Frostproof Care Center
    17 S. Scenic Highway, Frostproof
    Every First and Third Wednesday at 9 a.m.

  • Haines City
    Trinity Worship Center International Ministries
    2795 N. 10th Street, Haines City
    Every Second and Fourth Wednesday at 2 p.m.

  • Lake Wales
    Iglesia De Dios Pentecostal Ministries
    511 Jackson Street, Lake Wales
    Every First and Third Thursday at 11 a.m.

  • Lakeland
    Lakeland Volunteers in Medicine
    600 W. Peachtree Street, Lakeland
    Every Second and Last Tuesday at noon

  • Lakeland
    Crystal Lake Elementary
    700 Galvin Drive, Lakeland
    Every First and Third Wednesday at 4:30 p.m.

  • Lakeland
    Blessings & Hope
    2150 E. Edgewood Drive, Lakeland
    Every Second and Fourth Tuesday at noon

  • Mulberry
    Mulberry Migrant Camp
    4440 Academy Drive, Mulberry
    Every Second and Third Wednesday at 5:30 p.m.

  • Winter Haven
    The Way Church
    1302 33rd Street N.W., Winter Haven
    Every Second and Fourth Saturday at 10 a.m.

  • Bartow
    coming soon

  • Auburndale
    coming soon