Polk County Planner-On-Call is a customer service provided to answer questions and assist citizens regarding the County’s Comprehensive Plan, Land Development Code, and other planning topics. A staff member is available to meet with citizens who walk in the office, call on the phone (863) 534-6084, email questions to the Planner on Call or fax (863) 534-6021. This service is available Monday through Friday from 8 a.m. to 5 p.m.