Disclaimer: Only Polk County residents who are not covered by any other health insurance and are not eligible for any other state or federal programs are eligible for the Polk HealthCare Plan. PHP requires that residents must apply for and fully utilize all other healthcare options for which they may be eligible, including Medicaid and Medicare, prior to the Polk HealthCare Plan providing coverage. The Polk HealthCare Plan is considered the payor of last resort whenever payment is requested.
The Member Services team of Indigent Healthcare assists potential members with Polk HealthCare Plan eligibility (membership eligibility factors). If an individual does not qualify for the healthcare plan, the team assists in finding suitable resources and assists them with applications for other programs.
Individuals, who meet the eligibility requirements, join the Polk HealthCare Plan as members. The Member Services team is available to help members understand and use the Polk HealthCare Plan (PHP) to meet their healthcare needs. The team provides information about the benefits, coverage and the rights and responsibilities of healthcare plan members.
You may request a member handbook or submit questions via email at firstname.lastname@example.org.
Member Reminder: If you have any major changes in your life, like a new address, a change in family size, income or a change in job you must notify Member Services