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Modified Business Hours for Polk Divisions

Published on Jan 12, 2022

The Building, Land Development and Code Enforcement divisions will have modified business hours Jan. 27 and 28 that will impact in-person and online business functions for customers.

The divisions are in the process of converting Accela to a cloud-based system to enhance the level of service Polk County provides its customers.

Building inspections for Friday, Jan. 28 must be scheduled by noon Jan. 27. The Accela Citizen Access Portal will also be offline starting at 5 p.m. Jan. 27.

The Building Division office will be closed Jan. 28 during the Accela conversion. Inspectors will continue to conduct inspections during this time, but results will not be available until Jan. 31. The conversion of Accela will be complete by Jan. 31 and business will continue as normal.

Thank you for your patience and understanding at this time as we upgrade our services for customers.