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PCU issues Boil Water Notice for 3900 customers


Published on May 12, 2021


Bartow, Fla. (May 12, 2021) — Polk County Utilities has issued a Department of Health required PRECAUTIONARY BOIL WATER NOTICE due to a water main break during construction today. This notice is for customers located on Bailey Road and west, from Shepherd Road to Highway 60, within the Southwest Region Public Water System. This affects approximately 3,900 Utilities’ customers.

As a precaution, we advise that all water users drink bottled water and/or boil water to a rolling boil for at least one minute for cooking and drinking.

This PRECAUTIONARY BOIL WATER NOTICE will remain in effect until ongoing water sampling analysis is completed. Polk County Utilities will issue a notice rescinding this precautionary measure once satisfactory results have been confirmed, which is normally after 48 hours.

As a further precaution, the water lines in your area have been flushed.

For any questions or concerns regarding this notice, you may contact Customer Service at (863) 298-4100 or Regional Water Plant Supervisor Ben Bushe at (863) 247-4078.