Click for a list of Hurricane Milton Recovery Resources. Residential Hurricane Milton Debris Hotline (833) 843-1920 active 7 a.m. to 7 p.m. daily. For updates on Hurricane Milton debris pickup and dropoff or Hurricane Milton Debris Removal Dashboard.

No residential waste collection for unincorporated Polk customers on Thanksgiving, Nov. 28. Residents will follow the Holiday Collection Schedule for the rest of the week.

Polk County Opens Citizen’s Information Line

Published: October 6, 2024

Bartow, Fla. (Oct. 6, 2024) – Polk County’s Emergency Management Division has activated the Citizen’s Information Line to answer Tropical Storm Milton-related questions.

Please note that the Citizen’s Information Line’s local phone number is new this year. The local phone number is (863) 298-7500. The toll free phone number is (866) 661-0228.

The Citizen’s Information Line will remain open until 7 p.m. today, and it will be open from 8 a.m. until 7 p.m. Monday and Tuesday. Information is also available on PGTV (Spectrum 644, Comcast 5 or Frontier 20) and at www.polk-county.net. Residents also can check Polk County’s social media pages, and they are encouraged to sign up for warnings by visiting alertpolk.com.

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