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View list of Open Shelters. Polk County’s Emergency Management Division has activated the Citizen’s Information Line to answer Hurricane Milton-related questions. Call (863) 298-7500 or toll-free (866) 661-0228.

What Polk County Residents Need to Know About Shelters

Published: October 7, 2024

Bartow, Fla. (Oct. 7, 2024) – Polk County’s public and pet-friendly shelters will open at noon on Tuesday, Oct. 8. Special needs shelters will open at 7 a.m. on Tuesday.

View a current list of open shelters: www.polk-county.net/news/polk-county-shelters-to-open/

Emergency Public Shelters

Shelters are an option for those unable to remain in place.

Here’s what you need to know if you go to any Polk County public shelter:

  • Weapons, alcoholic beverages and perishable food items are not allowed.
  • Pack a list of medications and a seven-day supply of all medications. Bring documentation of medical information, including provider contact information.
  • Meals are normally provided at shelters. However, bring special dietary foods if you require them, as well as snacks and other comfort foods (non-perishable).
  • Cots are not provided at the shelters. Bring items to help you sleep comfortably.
  • If you will have a baby with you, bring wipes, diapers, formula/food, blankets, medications and toys.
  • Electricity to charge cell phones or other electronics may not always be available.
  • Bring personal items such deodorant, extra clothing and an ID with current address and important papers.
  • The shelters are sometimes cold. Bring blankets and sweatshirts to keep warm.

Pet-Friendly Shelters

Three pet-friendly shelters will open at noon on Tuesday, Oct. 8. They are located at:

Only dogs, cats, birds and their owners will be allowed to shelter in Polk County’s pet-friendly shelters. Pet owners must bring shot records for their pets, an airline-approved carrying case or crate and pet food. Proof of up-to-date vaccinations must be presented at the shelter.

Special Needs Shelters

Special Needs shelters will open at 7 a.m. on Tuesday, Oct. 8, for residents with special and/or medical needs. Special needs shelters are temporary emergency facilities capable of providing care to residents whose medical condition(s) may require the use of electrical equipment, oxygen or dialysis, etc. They serve individuals with physical, cognitive or medical conditions who may require assistance from medical professionals. Although special needs shelters provide more care than a general shelter (such as cots), they do not provide the level of care found in a medical facility.

The Special Needs shelters are located at:

Find more information about special needs shelters at: www.polk-county.net/public-safety/emergency-management/special-needs/

For more Polk County Emergency Management information, please continue to monitor your local news media or call the Citizen’s Information Line at (863) 298-7500 (locally) or toll-free (866) 661-0228. Updated information also is posted at www.polk-county.net.

You can view Polk County Emergency Management’s daily live press briefings at 10 a.m. and 4:30 p.m. until further notice at:

Facebook Live: www.facebook.com/polkcountyem/

YouTube Live: www.youtube.com/@polkcountyfl/streams

PGTV: polk-county.tv/CablecastPublicSite/watch-now?site=1


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