Skip to Main Content

Polk CARES 2020

Qualified Polk County residents and small business owners may now apply online for financial assistance through Polk’s portion of the federal Coronavirus Aid, Relief, and Economic Security (CARES) Act grant. The online application process will require residents and business owners to fill out a form, and attach verifying documentation with the application.

A call center to assist residents with questions regarding Polk County’s CARES Act financial assistance is available in English and Spanish from 8 a.m. to 6 p.m., Monday through Friday.

Call Center: (863) 298-7500

Polk CARES 2020 Assistance Dashboard

Individual/Household Grants

Data verified through July 1, 2020 at 6 p.m.
Individual/Household Grants$35 million
# of Applications In Progress with Applicants8,900
# of Applications Submitted waiting for Review


# of Applications Approved for Funding11,269
$ Allocated$22,538,000
$ Remaining to be Allocated


Small Business Grants

Data verified through July, 2020 at 6 p.m.
Small Business Grants$20 million
# of Applications In Progress with Applicants1,405
# of Applications Submitted2,837
# of Applications Approved for Funding2,610
$ Allocated$8,651,500
$ Remaining to be Allocated$11,348,000


Online Application: Individual Households

Individuals and/or households may apply for financial assistance. Individuals who have lost their job or income due to the COVID-19 pandemic are eligible for $2,000 assistance.

Only one application per household will be accepted. Please do not submit multiple applications.

The online application process will require residents and business owners to fill out a form and attach verifying documentation with the application. Residents who do not have technology access to complete the online process may contact United Way of Central Florida at 2-1-1 to apply for assistance from Polk County.

On your application, you must confirm that you:

  • Have not received other COVID-19 assistance for rent, mortgage or utility payments

Required Documents

  • Valid Florida ID or Florida Driver License
  • Proof of loss of income related to COVID-19 impacts (furlough, lay-off letter from employer, unemployment statement, copy of your professional license, if you were in a personal services industry deemed non-essential,  etc.)
  • Utility invoice, and mortgage or rent bill. Residents who own their home with no mortgage, may state that on the application in the "Additional Information" section.

If you are a Polk County Utilities customer with a past due invoice, and have applied for Polk CARES funds, please call our Utilities office at (863) 298-4100. They will need your name, service address, phone number, and your Polk CARES application number in order to work out a payment plan with you while your application is being considered.


Polk CARES 2020 Household FAQs

Small Business

Online Application: Small Business

Printable Business Applications

Small businesses that can show they were impacted by COVID-19 include funding levels of $2,000 for those who are self-employed, $5,000 for businesses with 2 – 9 employees, and $10,000 for businesses with 10 – 50 employees.

To be eligible, businesses must have its principle location in Polk County.

Small business applicants must attest they:

  • Were negatively impacted by COVID-19
  • Have the authority to apply for this grant on behalf of the business
  • Will use the grant funds for authorized business expenses only
  • Will apply for a Polk County Business Tax Receipt if not registered with the Polk County Tax Collector
  • Plan to resume normal operations after emergency guidelines are lifted
  • Shall cooperate with Polk County or appropriate officials for grant auditing purposes

Required Business Documents

• Completed and signed W-9
• Valid state issued photo ID
• Copy of active state business registration from Florida Division of Corporations or a Polk County Business Tax Receipt or a city issued business tax receipt
• For businesses with 2 to 50 employees, W3 Summary or IRS Form 941 prior to Feb. 15, 2020
• Information to estimate your company’s average monthly business expenses before Feb. 15, 2020

Polk Cares Business FAQs

Both funds will be offered on a first-come, first-served basis until the allocation is gone. The county has until Dec. 30, 2020 to use this grant. The allocated funds to both small businesses and individuals do not have to be paid back.