Click Here for Solid Waste Information and Hours
Service Requests:
Email: PolkWasteWise@polk-county.net
Phone: (863) 284-4319
Toll Free: (800) 780-5346
Dale Henderson
Director
Email: dalehenderson@polk-county.net
Phone: (863) 284-4319 Ext. 202
Administration Office:
10 Environmental Loop S., Winter Haven, FL 33880
Hours of Operation:
Monday through Friday: 8 a.m. to 5 p.m.
Household Hazardous Waste
5 Environmental Loop S, Winter Haven, FL 33880
Hours of Operation:
Friday: 8 a.m. to 12 p.m.
Saturday: 7:30 a.m. to 12:30 p.m.
North Central Transfer Station
3131 K-Ville Avenue, Auburndale, FL 33823
Hours of Operation:
Monday through Friday: 8 a.m. to 4 p.m.
Saturday: 7:30 a.m. to 12:30 p.m.
North Central Landfill
7425 De Castro Rd, Auburndale, FL 33823
Hours of Operation:
Monday through Friday: 7 a.m. to 5 p.m.
Saturday: 7:30 a.m. to 12:30 p.m.
Attention residents:
Curbside recycling collection has been discontinued. You may continue to use your recycling cart for household or yard waste, until your cart is no longer serviceable, or you may call the Solid Waste Division at (863) 284-4319 to request it be removed.
What Day is My Collection Day?
To find out your scheduled collection day(s), or for more information, please visit Find Your Collection Day or call (863) 284-4319.
About the Division
Polk County Solid Waste’s mission is to provide world-class service to Polk County residents, to add value to our employees, to protect the environment and reduce operating cost through the effective use of resources. Polk County Solid Waste has 50 employees in the areas of landfill operations, administration, engineering and customer care. We can help answer questions about trash pick up schedules, yard waste and garbage collection days. You can also report missed trash garbage, recycling and yard waste pick up to us.
The division performs a number of key functions including:
- Landfill management
- Residential curbside collection facilitation and contract management
- Household hazardous waste processing
In addition, the division is responsible for communicating information from the State regarding disposal, recycling and solid waste management. Need information about the Polk County recycling program or recycling TVs, computers, electronics? We can help!
Service Updates
Polk County Solid Waste division encourages customers to submit service requests online to expedite response and to use the information on Polk’s website for your convenience. We are dedicated to providing you with as many services as possible during this time.
Submit a service request online for:
- Reporting a damaged or stolen roll cart
- Reporting a missed collection
- Other requests
You can also download the Polk Waste Wise App:
Polk Waste Wise App for Apple
Polk Waste Wise App for Android
Customer service representatives are available by phone, but due to reduced staffing, wait times could be longer than usual and we appreciate your patience during this time.
Holidays
Holidays that potentially impact landfill hours and residential collection schedules:
- New Year’s Day
- Memorial Day
- Independence Day
- Labor Day
- Veterans Day
- Thanksgiving Day
- Christmas Day
Click here for more information on Landfill and Transfer Station holiday operating hours.
For residential collection, if a holiday occurs on Saturday or Sunday, then the collection schedule is not affected by that holiday. Click here for more information on holidays that may impact your residential collection.