Solid Waste FAQs

• Complete the lease application or visit Solid Waste’s Administrative Office. Each household may have one additional cart.
• Hand-deliver your notarized application and payment to the Solid Waste Administrative Office or mail your notarized application and check, payable to Polk BoCC, to the administrative office:
  • Solid Waste Administrative Office
    Attn: Additional Garbage Cart
    10 Environmental Loop S.
    Winter Haven, FL 33889
• Cost: $67 One-time lease fee (non-refundable)
• Acceptable form of payment: Cash, check and credit cards
• Make checks payable to: Polk BoCC

Residents may call our customer care representatives at (863) 284-4319 to schedule the pick-up of their cart, they may bring it to the Polk County Solid Waste administrative office, 10 Environmental Loop S. in Winter Haven or they can submit a request online. Roll carts are non-transferable as each has a RFID number that is linked to each resident’s property.

Collection days may be found by visiting our service days map. Residents may also call our Solid Waste office at (863) 284-4319.

• Newspapers, paper
• Aluminum cans, steel/tin cans and their lids
• Clean cardboard
• Plastic materials that are translucent in color; no colored or clear plastics; most commonly found in the shape of gallon and half gallon jugs

Keeping recyclable materials free of grease, soil and residue is the best way to ensure success. Avoid including items that can contaminate the drop-off containers. Only those items listed should be placed in the recyclable materials containers. Items not listed above should be placed in your household waste cart.

Plastic materials (packaging) are evolving rapidly. With so many types of plastics, many do not blend effectively with one another in the re-manufacturing process of new packaging or product. For this reason, Polk County limits its collection to products that have the longest environmental and economic value, such as milk jugs.

The collection process is only a small piece of the recycling process.

Collection of post-consumer glass bottles is not ideal for the recycling process. Glass is transported, compacted, loaded and reloaded before it even reaches Polk’s third party recycling company. Because it is very easily broken, it can embed in other materials contaminating them.

One of the biggest struggles for manufacturing/packaging companies with selling or buying post-consumer glass is the abundance of readily-available, natural, domestic materials (sand, soda ash, and limestone) to make new glass. Without a use or demand for the recycled material, in this case post-consumer glass – it does not move forward in the recycling process.

There are currently no commercial manufacturers in Florida accepting post-consumer glass for recycling purposes.

Successful and effective recycling is a key part of waste reduction. The county’s goal is to effectively collect materials having the potential to successfully be reused or recycled into new products. This goal can be achieved when transforming recyclable materials into a new product requires less energy than manufacturing from raw products and contamination is minimized.