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Waste and Recycling

Attention Customers!

**Alert** Polk County's recycling collection program is ramping back up on an every-other-week basis, beginning Monday, April 4 for customers serviced by FCC Environmental Services. FCC is one of the county’s two contracted waste haulers servicing western Polk. To access full details, click the image below.

Emergency Waste Collection Update

If you need to report a missed collection, or request bulk pickup service, please call our customer service center at (863) 284-4319, submit a service request online or use the Polk Waste Wise app on your smartphone.

FCC Recycling Customers New Week A and Week B Schedules

To search your specific address, please visit the GIS Solid Waste Viewer to locate your dates of service. If you have received your letter in the mail and know which schedule you are on, you can follow the calendars below.

April 2022

 MonTuesWedThursFri
A45678
B1112131415
A1819202122
B2526272829

 

May 2022

 MonTuesWedThursFri
A23456
B910111213
A1617181920
B2324252627
A3031   

 

June 2022

 MonTuesWedThursFri
A  123
B678910
A1314151617
B2021222324
A27282930 

 

July 2022

 MonTuesWedThursFri
A    1
B45678
A1112131415
B1819202122
A2526272829

 

August 2022

 MonTuesWedThursFri
B12345
A89101112
B1516171819
A2223242526
B293031
 

 

September 2022

 MonTuesWedThursFri
B  
12
A56789
B1213141516
A1920212223
B2627282930

 

About the Division

Polk County Waste & Recycling's mission is to provide excellent service to Polk County residents, to add value to our employees, to protect the environment and reduce operating cost through the effective use of resources. Waste & Recycling has 50 employees in the areas of landfill operations staff, administration, engineering and customer care.

The division performs a number of key functions including:

  • Landfill management
  • Residential curbside collection facilitation and contract management
  • Household hazardous waste processing

In addition, the division is responsible for communicating information from the State regarding disposal, recycling and solid waste management.

Waste & Recycling Administration Office Open for Business

Waste & Recycling staff are following CDC safety guidelines/precautions. To ensure your safety and the safety of our staff, prior to entering the facility we will be asking preliminary questions through our intercom system to better assist you.

We appreciate your patience as well serve you as efficiently and safely as possible.

Service Updates

The Waste and Recycling Division encourages customers to submit service requests online to expedite response and to use the information on Polk's website for your convenience. We are dedicated to providing you with as many services as possible during this time.

Submit a service request online for:

  • Bulk pickup
  • Report a damaged or stolen roll cart
  • Report a missed collection
  • Other requests

You can also download the Polk Waste Wise App:

Customer service representatives are still available by phone, but due to reduced staffing, wait times could be longer than usual and we appreciate your patience during this time.

Contact Us

Ana Wood
Director

Phone: (863) 284-4319
Toll Free: (800) 780-5346

PolkWasteWise@polk-county.net

Address:
10 Environmental Loop S.
Winter Haven, FL 33880

Office Hours of Operation:
Monday through Friday:
8 a.m. to 5 p.m.


Household Hazardous Waste
Hours of Operation:
Friday: 8 a.m. to 12 p.m.
Saturday: 7:30 a.m. to 12:30 p.m.

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